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Support

Contact Information​

If you need assistance with MileLog, please contact our support team:

Email: support@milelog.app

Frequently Asked Questions​

How do I start tracking my trips?​

MileLog offers two ways to track your trips:

  1. Manual entry - Add trips by entering the details manually
  2. Auto-tracking with car movements - automatically start tracking

Is an account required to use MileLog?​

No, MileLog requires no account or registration. Simply download the app and start using it immediately.

Where is my data stored?​

All your trip data is stored locally on your device.

You can optionally enable Cloud sync to back up your data across your devices and our server.

How do I export my mileage reports?​

(Coming Soon) MileLog will support IRS and CRA compliant exports, allowing you to generate reports in formats accepted by tax authorities.

Does MileLog work offline?​

Yes, MileLog is fully offline-ready. It works without an internet connection as all data is stored locally on your device.

How do I calculate mileage rates?​

(Coming Soon) MileLog will include automatic rate calculations with built-in IRS and CRA rate computations.

Troubleshooting​

The app is not auto-starting with CarPlay​

Make sure you have:

  1. Granted location permissions to the app
  2. Properly connected your device to CarPlay
  3. Updated to the latest version of MileLog

Trip data not appearing​

If you're unable to see your trip data:

  1. Restart the app
  2. Check if you have sufficient storage space on your device
  3. Ensure you're viewing the correct date range in the history view

Feedback and Feature Requests​

We value your feedback and suggestions for improving MileLog. Please send your ideas to support@milelog.app.